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As a valued Hotbar Premium member, you are entitled to
our red carpet support service.
Your questions will receive first priority, and our team of professional experts
will strive
to assist you to your fullest satisfaction.
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The Frequently Asked Question (F.A.Q) page will help by providing information on
general and technical issues
with Hotbar products.
See the most popular questions below.
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How do I install Hotbar?
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To install Hotbar simply go to: www.hotbar.com , click the Download link and follow on-screen instructions.
If you canīt see the download link, it indicates a previous attempt to install Hotbar. If this is the case, you will need to reinstall Hotbar:
1) Uninstall your current version of Hotbar by clicking the link: http://client.hotbar.com/downloads/Uninstaller/Uninstaller.exe click īRunī and follow on-screen instructions.
2) Restart your computer.
3) Install Hotbar by going to our site: http://www.hotbar.com
*Please note: there are some security programs that might block or damage softwares installation. If you are experiencing problems during the installation you may try to temporarily disable your security program and try to reinstall Hotbar again.
Please note that Hotbar is a safe and secure program and is tested daily to make sure it is always safe.
If you are still experiencing problems with the installation process please contact our Support Team with more information so we will be able to further assist you.
After the installation process completes, you should have 2 Hotbar toolbars installed. One on your browser (Internet Explorer) and one on your email program (Outlook/Outlook Express).
If you canīt see the Hotbar toolbars, please check if the toolbars are enabled:
Internet Explorer:
Go to "View" -> "Toolbars" -> Make sure "Hotbar" is checked.
Outlook:
Go to "View" -> "Toolbars" -> Make sure "Hotbar" is checked.
Outlook Express:
The Outlook Express toolbar can not be hidden.
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What is Hotbar?
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Hotbar is a new way to access free programs and tools to make life a little easier and lots more fun.
Hotbar gives you the ultimate universal access to more than 100,000 pieces of free online content videos, games, tools and utilities.
Hotbar also offers you cool and attractive email features as Emoticons, Animations, Backgrounds, eCards, Cursors and other enhancing web experience features.
The Hotbar Browser toolbar presents buttons on your Internet Explorer browser that change dynamically while you surf to relate to the website you visit. These buttons also provide you instant access to Search, Videos and games.
The Browser toolbar also offers you emoticons and animations if you are using web based mail: Windows Live Hotmail, Yahoo, Gmail and Comcast. You may also insert emoticons to social networking websites such as MySpace.
Outlook and Outlook Express users enjoy a unique email toolbar which offers a wide assortment of options for customizing the design of your emails with Backgrounds, eCards, Emoticons and Animations.
To install Hotbar simply go to: www.hotbar.com , click the Download link and follow on-screen instructions.
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What are the minimum system requirements for using Hotbar?
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Hotbar is compatible with the following:
*Operating Systems: Windows 2000/XP/Vista
*Internet Browsers: Internet Explorer versions 6.0 and 7.0 and Mozilla Firefox versions 1.0 and 2.0.
*Please note that while you can install Hotbar using Firefox, the Hotbar toolbar will not appear on your Firefox. Once opening Internet Explorer you will be able to see and use Hotbar toolbar.
*Web based mail: Windows Live Hotmail, Yahoo mail, Gmail and Comcast.
*Email programs: Microsoft Outlook 2002 and 2003, and/or Microsoft Outlook Express 5.5 and above.
Hotbar generally works with social networking sites, however this service is not yet supported by Hotbar.
*Hotbar is currently not compatible with Outlook 2007 and Windows Mail.
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Is Hotbar a spyware application?
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Hotbar is a safe and secure program and is tested daily to make sure it is always safe.
We are certainly aware of the ever-growing number of harmful applications that have surfaced on the Web.
Please be assured that Hotbar, unlike such applications, will always make the users privacy our top priority. Hotbar is a safe and secure program which installs only upon userīs download and does nothing without the userīs consent.
Hotbar (provided by Zango, Inc.) fully supports safe online computing practices.
For more information about protecting yourself online, we suggest reading the information on the United States Direct Marketing Association site: https://www.dmaconsumers.org/
Unfortunately, there are few security programs that have mistakenly included Hotbar on a list which is not the "permitted files" list and is therefore alerting about Hotbar files where in fact they were safe and secure files.
Please be assured that our legal team is contacting these companies in order to correct these listings and to be removed from their lists.
Following are some clarifications on the function of Hotbarīs software:
1. Hotbar does not build personal profiles.
2. Hotbar does not gather any data you enter in online forms.
3. Hotbar does not access any sensitive information entered while surfing, such as account details, passwords, credit card information, products you purchase online, etc.
4. Hotbars installation does not install any third party applications. In addition, Hotbar can be installed only through a standard download process initiated by the user from Hotbarīs websites and is easy to uninstall through a standard uninstall process.
For further assistance please contact our Support Team
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More Frequently Asked Questions
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